Unfortunately there are times when we feel a brand no longer represents our values and this is one of those times. It is with great regret that we are announcing the termination of our business relationship with Canine Caviar.
Most of you know that the last 36 months have been extremely challenging in regards to the Canine Caviar brand.
We have seen 4 different manufacturing plants:
- Hi-Tek (or Sun-Tek)
- Triple T
- Southern Tier
- Breeder’s Choice (current)
We have also seen several manufacturing and formulation issues:
- Bag Seal Failure
- Glue Flap Failure
- Dirty Bags
- Short Dated Feline Product
- Wild Ocean Market Withdrawal
- Digestive Aid Stool Issue
We have now learned that not only do they directly supply Chewy.com along with their partner in crime Zeiglar Distribution they also have been making the Venison formula Leaping Spirit (that stores have been unable to get for over a year) ONLY for Chewy. https://www.chewy.com/canine-caviar-limited-ingredient-diet/dp/113397 So we know who they truely support and it’s not you the small brick and mortar stores!
These challenges, combined with our inability to receive credits for consumer returns, promotions, frequent buyers and damages have forced our hand and severely diminished our confidence in the brand.
If you have any questions please feel free to contact us directly.
As always, thank you for your support and patronage.